Privacy policy
This notice explains what VideoNote at videonote.in collects, why, how long it is kept, and your rights under India's Digital Personal Data Protection Act, 2023. VideoNote is an OrbitalSpace product, based in India. OrbitalSpace is the data fiduciary for this service.
What we collect and why
| Data | Why | Kept for |
|---|---|---|
| Video links you submit and their audio | To make the transcript. When our server cannot fetch a public YouTube video, only its link is sent to Google Vertex AI (Gemini), which makes the transcript. | The audio, or for some sites a small copy of the video that we download to get the audio, is deleted as soon as the transcript is made. Videos are never kept. |
| Transcript text | To create notes, flashcards, quizzes and answers | Not stored on our servers. We send it to Groq, our AI provider, to generate the result. |
| Questions you type in Ask, with the last few messages of that chat | To answer them | Not stored on our servers. We send them with the transcript to Groq, our AI provider, to generate the answer. |
| A random device ID saved in your browser | To apply usage limits without an account | In your browser until you clear its storage. On our servers it appears only inside usage counts: daily counts for about one day, and the count of videos made without an account for 400 days after it last changes. |
| A scrambled network ID made from your IP address and the date with a secret key | To apply usage limits fairly and prevent abuse. It changes every day, and without the secret key it cannot be turned back into your IP address or linked across days. | About one day |
| Daily usage counts, kept against your device ID or Google account and a scrambled network address (questions, audio transcription minutes, notes and study sets per video, Pro videos, PDFs made, and the videos made on each network that day) | To apply usage and fair use limits | About one day. If you delete your data, today's counts are kept for up to 25 hours to prevent abuse, then expire. |
| A count of the videos made without a pass, kept against your device ID, or against your Google account once you sign in | To apply the video totals in the Terms | 400 days after the count last changes, then it expires. It is kept if you delete your data, so the total cannot be reset. |
| Name, email address, profile picture and Google user ID, if you sign in | To run your account, Pro pass and team seat on every device | Until you delete your data |
| Plan, pass dates, allowance, Razorpay payment IDs and your pass usage at the time of each purchase, and each purchase's receipt details (amount, currency, Razorpay order ID, receipt number, payment time, and a price note that says whether a regional price applied, naming India for Indian prices, with the exchange rate when a US dollar price was charged in rupees), if you buy Pro or a Team plan | To deliver Pro and Team, send receipts, check refund requests, and keep accounts | While your account exists. If you delete your data we keep only a marker that each payment ID was used, with the time its receipt email was sent and whether the payment was refunded or deleted, so it cannot be credited twice. Razorpay keeps its own payment records as tax law requires. |
| Pass and team usage counts (videos, video time, audio transcription minutes, questions) | To apply the allowance of your pass or team seat | Pass counts until one day after the pass ends, or until you delete your data. Team seat counts are kept for up to 31 days after their last use, even after deletion, so an allowance cannot be reset. |
| Team seat emails, if you buy a Team plan or the buyer adds you to one | To give Pro to the people on the team. Each seat email is stored with the team, with a one way hash of it that points to the team, and is matched against the verified email in the member's Google sign in. Members never see each other's emails. | Until the buyer removes the seat or deletes their data, or the member leaves the team or deletes their data |
| Your country, which our host (Vercel, or Cloudflare when it delivers the request) works out from your IP address | Only to show and charge the price for your country | Not stored as a country. When you buy, the order kept by Razorpay records the price group (for example India, or lower middle income), the currency and the amount, and the receipt details we keep with your pass say whether a regional price applied, naming the country only for India. |
| Emails you send to [email protected] | To answer you and handle refunds | As long as needed to answer you and meet legal obligations |
Vercel and Cloudflare see your IP address with each request, and Vercel keeps short lived server logs that can include the video link when a request fails.
Card, UPI and bank details go directly to Razorpay and never reach us. We do not sell your data, show ads, or use tracking or advertising cookies.
Consent
Using VideoNote after seeing the notice under the video link box, or clicking Sign in, is your consent to the processing described here for those purposes only. You can withdraw consent at any time by deleting your data (below) and stopping use; withdrawal does not affect processing already done.
Google user data
If you sign in with Google, VideoNote receives only your name, email address, profile picture and Google account ID (the openid, email and profile scopes). We use them only to create and run your VideoNote account, free allowance, Pro pass and team seat. If a Team plan buyer added your email, we check that the verified email in your Google sign in matches that seat. We do not sell this data, use it for advertising, or share it except with the service providers listed below. VideoNote's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can remove VideoNote's access at any time at myaccount.google.com/connections, and delete your data from the account menu.
What stays on your device
For your most recent videos, up to 12, the link, transcript, notes, flashcards and quiz are saved only in your own browser storage. Your browser also keeps the device ID and, if you sign in, Google's sign in session. Ask chats are not saved and are cleared when you open another video or reload the page.
When you download a PDF, your browser sends the notes, study set and video details on the page to our server, which draws the PDF and sends it straight back. We do not keep the PDF or what it was made from, only the daily count of PDFs.
Who processes data for us, and where
- Groq, speech to text and AI text (United States)
- Google Vertex AI (Gemini), transcription of a public YouTube link when our server cannot fetch the video; only the link is sent, and Google may process it in any of its regions (Google global infrastructure)
- Google, sign in through Firebase and the mailbox where support emails are kept (Google global infrastructure)
- Razorpay, payments (India)
- Resend, receipt emails after a purchase (sent through Japan, United States based)
- Upstash, usage counters, Pro records and team seats (United States)
- Vercel, hosting (global, United States based)
- Cloudflare, security and delivery, cookieless page view statistics (Cloudflare Web Analytics), and forwarding of emails sent to [email protected] (global)
Each processes only what it needs for its part of the service, under its own security and privacy terms.
Your browser also contacts some services directly, and they receive your IP address and browser details under their own privacy terms: Google Fonts for fonts on every page, jsDelivr and cdnjs for page code, Google for the sign in code, youtube-nocookie.com for the player when you open a YouTube video, the site a video came from for its thumbnail, and Razorpay for checkout when you buy.
Your rights
You can ask to access, correct or erase your personal data, get a summary of processing, withdraw consent, and nominate someone to exercise your rights if you die or become incapacitated.
- Signed in: use Download my data or Delete my data in the account menu. Deletion ends any Pro pass and any Team plan you bought (with every seat on it), and removes your seat from a team someone else bought, whether or not that team is still active. We keep a record that each payment ID was already used, with only the time its receipt email was sent and whether the payment was refunded or deleted, so a payment cannot be credited twice. You can also leave a team on its own from the account menu while the plan is active. Today's usage counters are kept for up to 25 hours after deletion, and the count of videos your account made without a pass for 400 days after it last changed, to prevent abuse.
- Not signed in: clear your browser storage to remove the device ID and your notes. Daily usage counts expire by themselves within about a day, and the count of videos made in this browser 400 days after it last changed.
- Anything else: email the grievance contact below.
Children
You must be 18 or older, or use VideoNote with the permission of a parent or guardian. We do not knowingly create accounts for or sell Pro to children without a parent or guardian's permission, and we do not track, profile or target ads at anyone.
Security and breaches
Data is encrypted in transit, access to systems is restricted, and network IDs are scrambled with a secret key and the date, so they change every day. If a personal data breach affects you, we will tell you and the Data Protection Board of India as the law requires.
Grievance contact
Grievance Officer, OrbitalSpace, [email protected]. We acknowledge requests within 2 working days and resolve them within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.
Changes
We will update this page and the date below when this notice changes.
Last updated 23 October 2026